In June 2025, Mr Ling contacted us with a proactive request to replace his existing distribution board at his Highland Walk landed property. Having served the home for more than 10 years, the distribution board remained functional but had reached an age where preventive replacement was prudent. Mr Ling recognized that electrical components naturally degrade over time, and he wanted to ensure his home's electrical infrastructure remained safe and reliable for years to come. While scheduling initially posed a challenge with our team fully booked on the client's preferred Thursday and Friday slots, we successfully arranged for a Saturday appointment that worked for both parties.
The Challenge
Problem: The primary challenge centered on replacing a 10+ year-old distribution board that, while still operational, had exceeded its optimal service life. Aging electrical components can pose several risks including weakened circuit protection, outdated safety standards, and increased likelihood of unexpected failures. The client's scheduling preference for immediate service on Thursday or Friday conflicted with our existing commitments, requiring careful coordination and clear communication about the safety of waiting until Saturday for the replacement.
Solution: Our approach focused on providing a comprehensive distribution board replacement that would address all safety concerns while minimizing household disruption. Our solution included:
- Complete removal and safe disposal of the existing 10-year-old distribution board
- Installation of a new, modern distribution board meeting current electrical safety standards
- Thorough inspection of existing wiring to confirm continued serviceability
- Proper circuit reconnection with secure tightening of all terminals
- Clear labeling of all circuits for easy future identification
- Application of waterproofing measures including silicone sealing
- Comprehensive testing of all circuits before power restoration
Key Results and Outcomes
The distribution board replacement project at Highland Walk successfully transformed an aging electrical system into a modern, reliable infrastructure that will serve the household for years to come.
Key Results:
- Enhanced Reliability: The new distribution board eliminated all concerns related to wear-and-tear, ensuring consistent and stable power distribution throughout the landed property
- Reduced Safety Risks: By replacing the aged system, we significantly lowered the likelihood of power trips, circuit failures, and potential fire hazards
- Full Compliance: The new installation met all current Singapore electrical safety requirements and standards, providing complete regulatory compliance
- Improved Maintenance Efficiency: Clear circuit labeling and modern components ensure any future maintenance or troubleshooting can be performed quickly and effectively
Conclusion
This Highland Walk project exemplifies our commitment to proactive electrical maintenance and customer-centric service delivery. By working flexibly with Mr Ling's schedule and completing the entire replacement within a few hours on Saturday, we demonstrated our ability to balance operational efficiency with customer convenience. The successful upgrade from an aging distribution board to a modern, properly labeled system reflects our expertise in residential electrical infrastructure and our dedication to long-term safety and reliability. This project reinforces our position as Singapore's trusted partner for comprehensive electrical services, from preventive maintenance to critical system upgrades in landed properties.
